Do you accept returns?
Items maybe returned within 14 days. Please return the package back to us in a safe and insured manner. All returned packages must be back in our possession within 14 days. Your refund will be issued for the purchase amount minus shipping and a 20% re-stocking fee. Items sold in the close outs section are final sales and cannot be refunded.
What are weight variations?
*Due to circumstances during manufacturing an actual item's weight may vary slightly from the stated weight in our catalogue. We try our best to keep these variations to a minimum and/or try to avoid it all together, however because of design intricacies it is at certain times unavoidable. Some merchandise my weigh slightly more then what is stated and some may weigh slightly less. We will always measure out the total weight of an order and let you know in advance of the weight variations which may occur and invoice you according to the actual gram weight your order.
*Please note that the total carat weight (ctw.) of diamond solitaire pieces may vary from the listed carat weight by .01 to .05 carat. The total weight of multiple diamond gemstone pieces may vary between .01 to .08 carat from the listed carat weight.
Do you ship internationally?
WE OPERATE FROM 2 OFFICES WITHIN THE USA AND ONE WITHIN CANADA. ALL USA SHIPMENTS ARE SHIPPED FROM WITHIN THE USA WHILE ALL CANADIAN SHIPMENTS ARE SHIPPED FROM WITHIN CANADA. All shipments are fully insured to provide the highest level of security.